Technical Support

We're here to help you with any questions or issues you may have with Lyrion.

📧

Email Support

Send us a detailed message about your issue or question. We'll get back to you as soon as possible.

Email:
emehlinus6@gmail.com
Send Email
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Phone Support

Call us directly for immediate assistance with urgent technical issues or billing questions.

Phone:
+123409035218362
Call Now
Response Time: We aim to respond to all inquiries within 72 hours.

How We Can Help

Our technical support team is ready to assist you with:

  • App installation and setup issues
  • Login and account-related problems
  • Feature functionality questions
  • Coin purchase and billing inquiries
  • Data backup and recovery assistance
  • Performance and compatibility issues
  • Bug reports and technical errors
  • App updates and new feature information

Before Contacting Support

To help us assist you more effectively, please try these steps first:

  • Restart the Lyrion app completely
  • Check if you have the latest version of the app
  • Ensure your iOS device is updated to a supported version
  • Check your internet connection
  • Free up storage space on your device if needed

When Contacting Us

Please include the following information to help us resolve your issue quickly:

  • Your iOS device model and version
  • Lyrion app version number
  • Detailed description of the issue
  • Steps you've already tried to resolve the problem
  • Screenshots or error messages if applicable
  • When the issue first occurred
Privacy Note: Never share personal passwords or sensitive information in your support requests. Our team will never ask for your login credentials.

Support Hours

Our support team operates during the following hours:

  • Email Support: Available 24/7 - we monitor emails continuously
  • Phone Support: Monday - Friday, 9:00 AM - 6:00 PM (UTC)
  • Emergency Issues: Critical bugs can be reported via email at any time

For non-urgent questions, email support typically provides the most comprehensive assistance.

App Store Reviews

If Lyrion has helped you organize your life records and movie collection, we'd appreciate a positive review on the App Store. If you're experiencing issues, please contact our support team first so we can help resolve any problems you're having.